Operations Assistant - FOCOS Orthopaedic Hospital, Accra, Ghana                                                     

​2017 - 2019

 

Responsible for supporting the HR and Development teams by coordinating and delivering high-level administrative and fundraising services to achieve maximum patient support for the hospital. Successfully helped organize two fundraising events and all in-house programs.

​

• Screened all incoming employment applications and referred to the HR manager for approval.

• Updated and maintained the Employee Database using the Microsoft Excel software.

• Developed job description templates and assisted with recruitment and recruitment documentation.

• Ensured quality assurance systems were in place for monitoring work performance and for investigating incidents and complaints in the various departments.

• Maintained contact with all departmental heads on matters concerning recruitment, selection, training, and development, performance appraisals and reviews, discipline, and counseling before retirement.

• Organized and maintained contact with consultancy firms and academic institutions to arrange training programs for the staff.

• Assisted in organizing first-ever FOCOS Ghana fundraising galas, which have raised over $400,000 to date.

• Participated in meetings with over 25 local corporations and large multinationals to solicit financial support for the hospital.

 

 

Protocol Officer - Prosline Events Ghana Limited (Event Planning Company)

​2011 - 2017

 

Responsible for handling significant aspects of travel and logistics for large public events, including concerts, weddings, funerals, tourism trips, and business gatherings. Successfully led important tasks, including facilitating airport arrival procedures, provision of transportation, lodging and security services, and coordination of other logistics for clients.

​

• Ability to handle large groupings of demanding clients with ease, including many foreign clients.

• Gained significant experience in providing top-notch customer service for companies such as Google, contributing to winning repeat business for the company.

• Lead Protocol Officer on Google’s G-Ghana conference in 2012 on Local Growth and Global Impact, which saw over 150 people attending.

• Strong organizational skills – Demonstrated ability to organize multiple critical tasks simultaneously while ensuring that deadlines were met.

 

 

National Service Personnel - Ashaiman Municipal Assembly

​2013 - 2014

 

Responsible for administrative duties in the Registry department including record keeping, documentation, certificate issuance, and facilitation of communications between the assembly and its constituents. Also was responsible for inspecting health certificates for food vendors in the community. Acted as secretary and recorded minutes at committee meetings.

​

• Volunteered and assisted the municipal assembly to embark on a new street naming project.

• Created files for new employees to improve administrative efficiency and enhance record keeping.

​

​

President, Human Resource Management Association - Methodist University College, Ghana

2011-2013

​

Organized workshops and seminars focused on enhancing member's understanding of key issues impacting the HR sector. Presided over all meetings and affairs of the organization. Created and led various fundraising initiatives.

​

• Organized industrial trips to companies including PepsiCo and Coca-Cola.

• Launched a health screening initiative for members as well as other students

​

​

Rendition staff - Ecobank Ghana Limited

2009 - 2013

Responsible for printing bank statements for all Ecobank branches in West Africa.

• Consistently met deadlines and effectively worked under pressure.

​

​